YOXOLO / HELP CENTER
How can we help?
Clear answers about purchases, downloads, licenses and your account.
How do I receive purchased files?
After payment confirmation, open your account and check Orders or Downloads, depending on the product.
Where is my activation key?
Once issued for an eligible paid product, your key appears in Software licenses in your account.
What if I do not receive an email?
Check your spam folder and account orders, then contact support if needed.
Can I download a previous purchase again?
Open Downloads in your account. If the link has expired, contact support with your order number.
How do I contact support?
Use our contact form with your order details and an explanation. Never share your password.