Download & activation help

Follow these steps to receive your digital purchases and software licenses.

1. After checkout

Once payment is confirmed, sign in with the email used for your order and open My account → Orders.

2. Download your files

Open Downloads or the order details, select the available file and save it safely on your device.

3. Find your license

For software requiring activation, open Software licenses in your customer account. Check the supported device count and duration.

4. Troubleshooting

If a download is missing or a key fails, contact support with your order number, product name and error message. Do not share passwords.

5. Before installing

Check the product’s system requirements and use the official file links in your account.